You may not need a full time IT staff, but you do need someone to look after you.
Stratiform removes the burden of IT from your day-to-day business so you can focus on what you’re in business to do. Stratiform’s Calgary and Vancouver IT teams combine cloud services from Microsoft with local support and managed services into one convenient solution that enables your business to be productive and secure anywhere, anytime, and from any device.
Stratiform’s Calgary and Vancouver operations provide monitoring, maintenance, configuration and operations of Microsoft Office 365. Included within this managed IT service are the daily, weekly, monthly and annual tasks required to ensure that the health, availability and optimal performance of your Office 365 installation is always ready when needed.
Migrating from an on-premises model to a cloud-hosted model does not negate the requirement for administration and support for cloud-hosted workloads. Stratiform’s Calgary and Vancouver based teams provide monitoring, maintenance and support for Azure services, such as Virtual Machines, Azure Websites, Azure Backup, Azure Site Recovery and more.
Stratiform offers full management of Azure or on-premises servers. Included is proactive monitoring that leverages Microsoft System Center Operations Manager (SCOM) in the cloud for 24/7 monitoring so we can respond to alerts and issues as needed. You are provided with regular reports regarding trends, capacity planning and other information as needed. We also provide OS-level patch management to your server. Quarterly patch management includes staging, testing, validation and production migration to ensure your servers stay safe, secure and accessible to you. You will also receive regular compliance reports.
When you need help, the Stratiform Team is here for you 24/7/365. Stratiform provides a fully managed, centralized phone and ticketing system that acts as the single point of contact for you from our operations centres in Vancouver, British Columbia and Calgary, Alberta. The locally-operated service desk is always available (24/7/365) and Stratiform’s technicians are dispatched when needed, as well as when regular maintenance is required.